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Practical AI for Australian Business

Discover your

AI advantage.

The growth, stability, and profitability sitting inside your current operations
waiting to be found.

Practical AI. Real results. Future-ready.

Growth
Stability
Profitability
Future-readiness
What We Do

Three ways we help your business find its AI advantage

🔍
AI Opportunity Assessment
A structured diagnostic of your business - identifying exactly where AI and automation can save time, reduce errors, and improve profitability. Delivered as a professional report with a prioritised AI adoption roadmap.
  • In-depth session with your team - remote or in-person
  • Impact-Effort Matrix mapping all opportunities
  • Specific tool recommendations, not generic advice
  • Financial ROI calculation using your actual numbers
  • Custom report built specifically for your business
Learn more →
⚡
AI Activation
AI Activation
Turn your Assessment recommendations into working solutions. We scope, build, and deploy AI tools and automations tailored to your workflows - handling the complexity so you don't have to.
  • Scoped directly from your Assessment findings
  • Process automation - Make.com, Zapier
  • AI agents and knowledge systems
  • CRM, invoicing, and scheduling integrations
  • Speed-to-lead and client communication agents
Learn more →
🚀
Capability
AI Adoption Program
Build the team capability to make AI stick. A 90-day program of workshops, support, and measurement.
  • Two 3-hour hands-on workshops
  • 90-day structured support program
  • Live Adoption Dashboard, hosted
  • Champions network and AI Playbook
  • 90-Day Close Report at program end
By enquiry
Learn more →
AI Savings Estimator

What could AI save
your business?

Enter your turnover and industry to see your estimated first-year savings from AI and automation.

Estimates based on published benchmarks - McKinsey, Bain, BCG, Thoughtful AI and others.

Almost there - where should we send your results?

We'll also send a free AI Opportunity Guide for your industry.

No spam. We respect your privacy.

The Process

From conversation to results
in three clear steps

1
AI Opportunity Assessment
We spend time understanding your business - where time is lost, where errors creep in, and where the real opportunities are. You receive a professional report tailored specifically to your business.
Discovery session/s · Remote or in-person
2
Review & Prioritise
We walk through your report together - confirming priorities and answering questions. No pressure. Just clarity on what's possible and what to do first.
Review call or meeting
3
Implement & Scale
Start with your highest-impact Quick Win. Build confidence. Then systematically implement the roadmap - with as much or as little support as you need alongside you.
Ongoing or project-based
Who We Serve

Deep expertise in five key sectors

📊
Accounting & Bookkeeping
From document collection automation to management reporting - we know the workflows that consume accounting practices and exactly which tools solve them.
6-9% efficiency uplift
🤝
NDIS Providers
Compliance-heavy and underserved by technology advisors. We specialise in claim automation, rostering, and documentation for disability service providers.
5-7% efficiency uplift
🏗
Construction
Quoting, variations, site documentation, subcontractor coordination - construction businesses have complex workflows with significant automation opportunity at every stage.
5-7% efficiency uplift
🏠
Real Estate
Property management, maintenance coordination, arrears follow-up, landlord reporting - real estate agencies have some of the highest automation potential of any SMB sector.
5-7% efficiency uplift
💼
Professional Services
Consulting and advisory firms lose significant billable hours to proposals, reporting, client admin and more. We build automations that give that time back - and make every client engagement more profitable.
9-12% efficiency uplift
Why Quigly AI

Four reasons businesses choose us

📈
Growth
AI & automation frees capacity that gets redirected to revenue-generating work - more clients served, faster delivery, more time for business development.
🏛
Stability
Documented processes, reduced errors, and less reliance on key people. Your business runs consistently whether you're in the office or not.
💰
Profitability
Direct cost reduction, faster job throughput, and better ROI on time. Every hour reclaimed is an hour redirected to higher-value work.
🔭
Future-readiness
Businesses investing in AI now won't just be more efficient - they'll be harder to compete with. We help you get ahead before the gap widens.
The Opportunity Window

The businesses investing
in AI now will be
harder to compete with.

Most Australian SMBs are still in the early stages of AI adoption. That gap between what's possible and what's actually being done represents a genuine competitive opportunity - but only for those who act while it's still wide open.

"In less than three years, businesses that have adopted AI will operate at a fundamentally different cost and service level than those that haven't. The AI Opportunity Assessment tells you where to start - before that gap becomes a problem."
$91B
projected AI consulting market by 2035 - growing at 26% per year
82%
of companies now using AI in at least one business function - up from 55% two years ago
99/100
small businesses have untapped AI opportunities - most just don't know where to start
<3 yrs
until the gap between AI-ready and AI-lagging businesses becomes a structural competitive disadvantage
Client Results

What businesses say after working with us

★★★★★

"Thank you, Mark. Your AI Opportunity Assessment has given me a clear path to win more business and deliver it more efficiently. Honestly, what more could I ask for?"

HS
Hana S.
Business Owner & Bookkeeper · Melbourne
★★★★★

"I came into Mark's AI Kickstart program knowing AI could help my business, but not knowing where to start. He breaks everything into clear, simple steps, so each week builds on the last. I now feel capable using AI in my business, not overwhelmed by it."

TS
Terry-Lyn S.
Executive & Leadership Coach · Melbourne
★★★★★

"I was very sceptical about what AI could do. Years ago, as head of tax at a professional body, I watched an AI research tool fail badly. Since Mark's assessment I've already implemented a couple of his suggested changes, and it's been a godsend."

DE
David Ebdon
Vendaval Accountants
Case study · Aspire Planning

The first fix was software they already owned.

A five-person financial advice practice asked about AI. The AI Opportunity Assessment found six Quick Wins, and the biggest one needs no new software.

Read the case study →

"The bottleneck in this business occurs with me."

Tim Henry, adviser, Aspire Planning

Is your business AI-powered - or AI-curious?

Most Australian businesses use AI to answer questions and draft documents - and stop there. This guide's AI Workforce Maturity Model™ maps ten levels: where your business sits today, what the next level looks like, and how to get there without disrupting the business you already run.

Get Started

Ready to find your
AI advantage?

Start with the calculator, or book a free 20-minute discovery call to talk through what's possible for your business.

FREE LIVE SESSION

Ask Quigly - the AI Q&A

Straight answers about AI in your business. Every Wednesday, 12:15pm AEST, 45 minutes.

No spin, no pitch. Bring your own question.

Save my spot →
Quigly AI · Assessment

AI Opportunity Assessment

A structured diagnostic that identifies exactly where AI and automation can save time, reduce costs, and scale operations - delivered as a professional report tailored to your business. Available in three tiers to match the size and complexity of your engagement.

Choose your tier

Choose the right size for your business

Each tier delivers the same methodology and report format - the scope scales to match the complexity of your business.

Essentials

Owner-operator and micro businesses - typically a single decision-maker, one main service line, and a small team.

  • One 90-minute discovery session
  • Standard assessment report - Financial Impact Summary, Impact-Effort Matrix, Tool Recommendations, AI Adoption Roadmap
  • Report delivered within 72 hours
📞 30-minute review call
Book your discovery session →
Available now
Practice

Multi-owner firms and established small businesses - typically 2-3 partners or senior decision-makers, multiple service lines, and a team that needs coordinated change.

  • Two discovery sessions across the leadership team
  • Extended assessment report with function-by-function recommendations - Financial Impact Summary, Impact-Effort Matrix, Tool Recommendations, AI Adoption Roadmap
  • Comprehensive presentation of recommendations to partners and senior decision-makers
🗓 Dedicated review and planning meeting
Enquire about a Practice engagement →
By enquiry
Premium
Firm

Established firms with a leadership layer - typically 3-4 senior decision-makers, multiple service lines, and a defined operational structure ready for coordinated AI adoption.

  • Everything included in the Practice tier
  • Three to four discovery sessions across leadership and operational roles
  • Comprehensive assessment report including sector benchmarking and cross-team implementation sequencing
  • Optional follow-up workshop with team leads and AI Champions (separately quoted)
🗓 Dedicated review and planning meeting
Apply for a Firm engagement →
By application - currently consulting with selected firms

Selected through an initial scoping call to ensure the right fit.

Strategic engagements with broader scope are quoted separately.

What You Get

A report that tells you exactly what to do - and what it's worth

Not a generic list of AI and automation tools. A personalised, prioritised report built around your specific workflows, your team, and your numbers. Every tier delivers the same report format - scope scales to match your business.

📈
Financial Impact Summary
Your report leads with the numbers - hours reclaimed, annual ROI, efficiency uplift on your turnover, and how quickly the assessment pays for itself. Calculated using your actual figures.
🎯
Impact-Effort Matrix
Every pain point mapped across impact and effort. Quick Wins - high impact, low effort - are prioritised first so you know exactly where to start.
🔧
Specific Tool Recommendations
Each Quick Win includes a specific tool recommendation, why it fits your business, plain-English, monthly cost, and estimated time saved per week.
🗺
AI Adoption Roadmap
A prioritised action plan covering your Quick Wins and longer-term opportunities. Practical, sequenced, and designed for a busy business owner to actually execute.

Here's what that looks like in a real report:

Sample Report Extract - Thornton & Associates Accounting (2 staff) Essentials tier
12 hrs
Reclaimed per week
$60,000
Net annual ROI
4
Quick Wins identified
3 wks
Assessment payback
Impact-Effort Matrix
Effort → Impact → QUICK WINS ★ MAJOR PROJECTS FILL-INS RECONSIDER Invoice automation Email templates Report summaries Knowledge system Social scheduling
The Process

How the Assessment works

1
🎙
Discovery Session/s
A structured conversation - by Zoom or in-person. We cover your workflows, pain points, current tools, and where time is genuinely being lost. Scope and session count scale to your tier.
2
🔬
Analysis & Report
We process your sessions, identify and score every opportunity, research specific tools for your situation, and produce your professional report. Delivery timeline is confirmed at the time of engagement.
3
📞
Review Call or Meeting
We walk through the report together - confirming priorities, answering questions, and agreeing on what to tackle first. Format and duration are matched to your tier. No pressure - just clarity.
In Their Own Words

What a real Assessment looks like

“

Engaging Mark from Quigly AI for an AI Opportunity Assessment was one of the best decisions I’ve made for my bookkeeping business this year.

The process was easy from start to finish. Mark took the time to understand Officiency properly - my systems, my workflows, my plans for growth - and the discovery session felt more like a useful conversation than an interview. He covered everything, including questions about where I want the business to go, not just where it is now.

What I valued most was how much I learned. I came away with a clearer picture of where my time actually goes, which existing tools I’m under-using, and where AI can realistically help versus where it can’t. Mark introduced me to tools I’d never heard of - including one that could significantly change how I win new business.

The report itself is well laid out, visual, and tailored - Mark used direct quotes from our conversation, so it felt personal, not generic. If you’re a business owner who’s curious about AI but unsure where to start, this is exactly the kind of grounded, practical advice you need.

HS
Hana Shapira
Business Owner & Bookkeeper · Officiency · Melbourne
★★★★★
Case study · Aspire Planning

The first fix was software they already owned.

A five-person financial advice practice asked about AI. The AI Opportunity Assessment found six Quick Wins, and the biggest one needs no new software.

Read the case study →

"It was just a good session overall for us to think about many aspects of our processes."

Tim Henry, Aspire Planning, on the assessment process
Where it fits

Your starting point on the AI journey.

The Assessment is step one - the foundation everything else is built on. Once you know where your opportunities are, the Adoption Program builds the team capability to act on them, and Activation turns the highest-ROI findings into working systems.

01

AI Opportunity Assessment

Discover where AI will move the needle in your business. Financial impact, impact-effort matrix, adoption roadmap.

02

AI Adoption Program

Build the team capability. Two hands-on workshops wrapped in a 90-day adoption system with live dashboard.

03

AI Activation

Turn the highest-ROI opportunities into working systems. Process automation, workflow builds, knowledge systems.

Future-Readiness

Don't wait until the gap becomes a problem

"In less than three years, businesses that have adopted AI will operate at a fundamentally different cost and service level than those that haven't. The Assessment tells you where to start - before that gap becomes a problem."

Not sure which tier is right for you? Start with a discovery call and we'll work it out together.

Prefer to start hands-on, one-on-one? See the AI Kickstart Program.

Quigly AI · Activation

AI Activation

Turn your Assessment recommendations into working solutions. We handle the technical complexity - you own the results.

What We Build

Four activation categories (examples)

⚙️
Process Automation
Fix the process before automating it. Many workflows take longer than necessary because of unnecessary steps. We redesign first, then automate - so you're not just automating a broken process faster.
🔗
Workflow Automation Builds
Connect your tools and automate the handoffs between them. Zapier, Make.com, n8n - simple two-step automations through to complex multi-system workflows. You define the trigger and the outcome; we build the bridge.
🧠
AI Knowledge Systems
Train an AI on your business - your documents, your tone, your processes, your FAQs. Deploy it to handle common questions, draft responses, and support staff so your expertise scales without you being present for every interaction.
⚡
Speed-to-Lead Agents
An AI agent that responds to new enquiries within seconds - 24/7, personalised, and trained on your business. Never lose a lead to a competitor who responded faster. Integrated with your CRM, website, and inbox.
See It Working

Don't take our word for it. Watch AI work.

Watch AI capture receipts straight into a spreadsheet, ready for any accounting system or your accountant - a live demonstration of the kind of solution an Activation delivers.

See more demos →
How It Works

Our activation process

From scoping to delivery

1
Scope from your Assessment
Every activation is scoped directly from your AI Opportunity Assessment findings - we know your workflows, your pain points, and your priorities before we write a single line of code.
2
Fixed-price proposal
We provide a clear, fixed-price proposal for each activation - what will be built, what it will do, what it costs, and when it will be delivered.
3
Build and test
We build your solution, test it thoroughly with real-world scenarios from your business, and document how it works so you and your team can maintain and extend it.
4
Handover and support
You receive the completed build with full documentation, a walkthrough session, and 30 days of support to ensure it's working as expected and your team is confident using it.

Most activations follow an AI Opportunity Assessment. Haven't had yours yet?

Where it fits

The final step on the AI journey.

Activation is step three - where the opportunities identified in your Assessment become working systems. Most activations are grounded in a completed Assessment, ensuring every build targets the highest confirmed ROI opportunities for your business.

01

AI Opportunity Assessment

Discover where AI will move the needle in your business. Financial impact, impact-effort matrix, adoption roadmap.

02

AI Adoption Program

Build the team capability. Two hands-on workshops wrapped in a 90-day adoption system with live dashboard.

03

AI Activation

Turn the highest-ROI opportunities into working systems. Process automation, workflow builds, knowledge systems.

Quigly AI · Capability

AI Adoption Program

Build the team capability to make AI stick.

The gap between an AI workshop and lasting change is the program in between.
90
Days
Full program duration
2
Workshops
3 hours each, hands-on
5
Deliverables
Yours to keep at Day 90
1
AI Program
Embedded across your team

For teams

The AI Adoption Program - a 90-day program that takes your whole team from AI-curious to AI-confident, with structured workshops, champions and momentum that sticks.

For individuals

The AI Kickstart Program - one month of one-on-one coaching that takes you from “I know I should be using AI” to using it confidently every day.

Why this exists

Most AI training doesn’t stick.

Businesses invest in AI training and see an initial burst of enthusiasm. Then, slowly, the team drifts back to the old way of doing things. The new tools sit unused. The momentum evaporates.

The problem isn’t the technology. It’s the absence of structure, accountability, and reinforcement in the weeks that follow.

The AI Adoption Program wraps two hands-on training sessions in a 90-day support system built to turn curiosity into lasting capability - measured, visible, and embedded in how your team works.

A workshop teaches your team what AI can do.

Our program embeds AI in your business for the long term.
Two hands-on workshops

Foundation first. Then application.

Both sessions are delivered in the first week of the program. Every team member attends both. No one is left behind.

01
Day 1 · 3 hrs

What AI Can Do For Me

  • Myth-busting and fear removal
  • Introduction to Anthropic and Claude
  • The fundamentals of AI
  • Hands on: set up your Cowork
  • Prompt Starter Pack
  • Building your work role context
Every person leaves with a basic understanding of AI.
02
Day 3 · 3 hrs

Building With AI

  • Identify and analyse AI use cases
  • Mapping your AI workflow
  • Hands on: building out your AI portfolio
  • Hands on: build out your use case
  • Intro to automations
  • Build your first automation
Your team understands AI in the context of your business.
The 90-day supporting program

Structure, accountability, reinforcement.

The four mechanics that turn workshop content into team habit. Low effort, high cadence, built to be sustainable long after the program ends.

01

Champions of Change

AI champions appointed from Day 1. First port of call for questions, collectors of wins, custodians of the Playbook. Fortnight briefings keep them supported.

02

Blue Bag Lunches

30-45 minutes every 2-3 weeks. Rotating formats: show and tell, live problem-solving, Fail Friday. Low-stakes, useful - people keep coming back.

03

Weekly Check-ins

One async question every Friday: ‘What did you try with AI this week?’ Champions compile and share. Builds a visible record of adoption.

04

Hero Achievements

Win of the week in team channels. AI Wins board. End-of-program awards: Most Creative Use, Biggest Time Saved, Most Improved.

Live web application

AI Adoption Dashboard.

Included with every program

Every program includes a live, customised Quigly AI Adoption Dashboard - hosted for the duration of the program. It auto-aggregates weekly check-in data so Champions and leadership have real-time visibility into adoption, without manual collation.

Participation Rate

Weekly and cumulative - who’s engaged and who needs a nudge.

Hours Saved

Auto-calculated from check-in responses across the full team.

Use Case Library

Every task tried, categorised automatically into reusable patterns.

90-Day Close Report

Auto-generated ROI summary delivered at program end.

What you keep

Day 90 isn’t the end. It’s the handover.

Five assets your team keeps and continues to use long after the program closes.

01

Team AI Playbook

Multiple reusable prompts your team built themselves during the program.

02

Champion Network

Continues independently after Day 90 - a trained internal capability.

03

Adoption Dashboard

Full 90-day dataset and close report exported and yours to keep.

04

Habits Framework

The check-in and lunch cadence to maintain momentum indefinitely.

05

Next Steps Conversation

Clear view of the highest-ROI AI Activation targets, ready to act on.

Where it fits

A clear path from discovery to delivery.

The Adoption Program is the second step in the Quigly AI journey. It takes what the Assessment uncovered and builds the team capability to act on it - before Activation turns the highest-ROI opportunities into working systems.

01

AI Opportunity Assessment

Discover where AI will move the needle in your business. Financial impact, impact-effort matrix, adoption roadmap.

02

AI Adoption Program

Build the team capability. Two hands-on workshops wrapped in a 90-day adoption system with live dashboard.

03

AI Activation

Turn the highest-ROI opportunities into working systems. Process automation, workflow builds, knowledge systems.

What’s included

Everything you need to make it stick.

One program. End-to-end delivery. Designed, built and run by Quigly AI from kick-off to Day 90.

  • Two 3-hour hands-on workshops
  • 90-day supporting program
  • Live Adoption Dashboard, hosted
  • Champions network, briefed fortnightly
  • Team AI Playbook at program close
  • 90-Day Close Report and Next Steps conversation
Ready to start?
Let’s talk.

A 20-minute discovery call to understand your business, your team, and whether the Adoption Program is the right fit.

Book a 20-minute discovery call
National delivery from Melbourne VIC.
Quigly AI · Kickstart

AI Kickstart Program

One month. One-on-one. Real results in your business.

Most businesses have 3 to 5 untapped quick-win AI opportunities. The hard part isn’t the technology - it’s knowing where to start, what’s safe, and how to make it stick.

The AI Kickstart Program takes you from “I know I should be using AI” to using it confidently every day, with working workflows built inside your business by the end of the month. No theory. No hype. Every session is hands-on, using your real work.

How it works - five hours of one-on-one coaching across four weeks, tailored to your business from the very first session:

01

Week 1 - Foundations + Discovery (2 hours)

Get set up properly and safely, learn what AI is genuinely good at, and map your biggest opportunities together.

02

Week 2 - Everyday Quick Wins (1 hour)

Turn AI into a daily habit across emails, meeting notes, documents and client communications.

03

Week 3 - Deep Dive One (1 hour)

A full session on your highest-priority area, chosen from what Week 1 uncovers.

04

Week 4 - Deep Dive Two + Your AI Playbook (1 hour)

Build one high-value workflow end to end, and take away your personal AI Playbook.

What you’ll walk away with:

  • Your personal AI Playbook - every prompt template and workflow from the month, captured within each session and yours forever
  • A library of reusable prompt templates built for your business
  • At least one complete workflow live and working in your business
  • A prioritised roadmap for what to build next

Ready to bring your whole team along? That’s the AI Adoption Program.

Book a 20-minute discovery call
Intensive Workshop · 2026

Stop Chatting.
Start Automating.

Stop doing it manually. Build the tool that does it for you - in 6 hours. If you can dream it, you can build it.

🔒 No coding knowledge needed
💻 Works on your laptop
⚡ Hands-on in 6 hours
🔧 Works with Xero, Outlook & more
New dates coming soon
Melbourne · in person + online foundations
Next cohort
Register your interest to be notified first
Wed Foundations · 2 hrs online
Sat Workshop · 6 hrs in person
You own 100% of your agent & code
Refreshments included on Saturday
Both sessions included · no upsells
Both sessions included
Register Your Interest →
Your Cohort at a Glance

Wednesday warm-up. Saturday build day.

Two sessions, one cohort, one price. We start online on Wednesday so Saturday is all hands-on building - no laptop wrangling on the day.

💻 Wed · Online · 2 hrs
Live Foundations

Online and live. We get your laptop ready, walk through the basics in plain English, and start sketching what your agent will know about your business - so Saturday is all build.

🛠️ Sat · In person · 6 hrs
Build Day

In the room with your cohort. You design the agent that kills your biggest time-waster, build it on your own laptop, and walk out with it running. Coffee, lunch, and 1-to-1 help included.

Real Results

Before vs. After the Workshop

This is what shifts when you move from chatbot to agent. We don't just teach tools - we re-engineer your output.

⚡ Before
💬
Answering the same five customer questions 50 times a week
✓ After
An agent that handles the FAQ, quotes the job, and drafts the reply while you focus on the work
⚡ Before
📂
Pulling the same Monday morning report manually, every single week
✓ After
Your agent runs the report, formats it, and has it waiting before you sit down
⚡ Before
🎯
Your Xero, inbox, and CRM don't talk to each other - so you're the one connecting them
✓ After
An agent that reads across your tools and ties the data together for you
⚡ Before
🎙
ChatGPT gives generic answers that don't fit your business, your clients, or your voice
✓ After
An agent loaded with your documents, your tone, and your rules. One that actually sounds like you.
The Schedule

Two sessions, one cohort

We walk with you from the demo to the deploy. You don't watch slides - you build.

💻 Online · 2 hours · 6-8pm  ·  Wednesday Foundations
18:00
Intro
Welcome + intro
Quick hellos. What you'll walk away with on Saturday. No slides, no fluff.
18:10
Plain English
The basics, in plain English
What an agent actually is, what it isn't, and why your inbox is the perfect first job for one.
18:45
Hands-on
Laptop setup
We walk through the install live. By the end, your machine is ready for Saturday.
19:15
Plain English
Building blocks
Context, tools, prompts. The three pieces that make every agent. No jargon.
19:40
Hands-on
Teach it about your business
Start sketching what your agent will know about you, your tone, and your work.
19:55
Wrap
Saturday handoff
What to bring, what to think about, and a quick look at where Saturday picks up.
🛠️ In person · 6 hours · 9am-4pm  ·  Saturday Workshop
8:30
Intro
Welcome + live demo
Coffee on us. You watch an agent do something real, right now, in this room. No script. No typing.
9:15
Hands-on
Setup: get your laptop ready
Cowork installed, repo cloned, connectors paired. We walk the room - grab us if you get stuck.
10:00
☕ 10 min
Short break
Stretch. Come back ready.
10:10
15 min
Cowork rehash + where we left off
A quick recap of Wednesday and a refresher so everyone's back in the room and on the same page.
11:00
Hands-on
Extra build time
45 minutes of hands-on building. Go deeper on your first agent, or start wiring up a second skill.
12:00
Butcher paper
Workflow design
In teams. Butcher paper. Pick the workflow in your business that leaks the most hours. Design the agent that kills it.
12:45
🍽 45 min
Lunch (mid-activity)
Food in the room. Conversations keep going.
13:30
Cohort
Present & vote
Each table pitches. Room votes the winner. We build the winner first, together.
14:00
Hands-on
Build your agent
Your own workflow, your own laptop. We walk the room. You'll wire a skill, add a connector, schedule the task.
15:45
Round-table
Quiz round
We learn what stuck. You teach each other. A small prize is involved.
16:15
Wrap
Go forth and automate
You leave with a running agent, a repo on your laptop, and a 30-day follow-up plan to keep going.
Understanding the Difference

Agents vs. Chatbots

A chatbot answers questions. An agent does the work. Here's exactly what changes.

💬 Public Chatbots - The Old Way
ChatGPT in a browser tab
Trapped inside a browser tab. Close it and it forgets everything.
You're still the one doing the copying, pasting, and reformatting.
No idea who you are, how your business works, or what you've asked before.
Generic answers that could apply to any business in any industry.
🤖 Your Own Agent - The Quigly AI Way
An agent built for your business
Runs directly from your laptop or mobile - no browser tab required.
Creates the file, fills the spreadsheet, sends the draft while you do something else.
Loaded with your context: your files, your tone, your processes. Ready before every run.
Reads your actual documents and writes in your voice, for your clients.
Limited Seats

New dates coming soon

Both sessions included. Register your interest and we’ll notify you as soon as the next cohort is confirmed.

Workshop delivered in partnership. Questions? Contact us first.

Quigly AI · Demos

AI in Action

Don't take our word for it. Watch AI work - real demonstrations of practical AI solving everyday business problems.

Live Demos

See what practical AI looks like.

AI Email Assistant - Context Matters
A one-line request to a CRM assistant produced a follow-up email that referenced the meeting, included the right links and wished the client luck with a presentation it was never told about. The reason is context: give AI what you know and who you are, and the same tool stops guessing and produces something you would actually send.
Consultant Invoice Automation - Live Demo
Contractors email their invoice and timesheet to one address. The automation validates the timesheet against the invoice, then creates both the bill to the contractor and the invoice to the end client in Xero, correctly coded. No re-keying, and the margin is right by construction rather than by someone checking afterwards.
An AI Email Assistant for Any Business - Live Demo
An AI email assistant that drafts replies, triages your inbox and keeps your tone - usable by any business, no technical setup required. See how much of your inbox can run itself while you stay in control of every send.
How AI Captures Receipts into a Spreadsheet - Live Demo
Watch AI capture receipts straight into a spreadsheet, ready to upload to any accounting system or send to your accountant. No manual data entry, no lost receipts at BAS time. Useful for any business owner - and for accountants and bookkeepers themselves.

Ready to find out what's possible in your business?

Every demo above started the same way - with a conversation about where AI could have the biggest impact. A free 20-minute discovery call is the fastest way to find out what's relevant to yours.

Quigly AI · About

Practical AI.
Real results.

Quigly AI exists to close the gap between what AI makes possible and what Australian SMBs are actually doing - practically, profitably, and without the hype.

Mark Williams - Founder, Quigly AI
Mark Williams · Founder

30+ years of enterprise technology. Now focused on making AI work for the businesses that need it most.

Quigly AI was founded on a simple observation - the same AI capabilities that large enterprises are investing millions in are now accessible to a small accounting firm in Melbourne or an NDIS provider in Brisbane. Most of them just don't know where to start.

After three decades advising enterprise clients including ANU, Australia Post, NAB, and L'Oréal, and founding multiple technology businesses, Mark brings a practitioner's understanding of what actually works - and what doesn't - when technology meets business operations.

The AI Opportunity Assessment was designed to answer the question every SMB owner asks: "Where should we actually start?" Not with a generic tool list. With a specific, prioritised roadmap built around your business.

30+ years enterprise technology advisory
Founder of Crunch IT and Quigly Consulting
Enterprise clients: ANU, Australia Post, NAB, L'Oréal
Based in Bayside, Melbourne VIC · National delivery
What We Stand For

Our approach to AI consulting

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Practical over theoretical
We don't sell AI strategy documents. We identify specific tools, specific workflows, and specific outcomes - then help you achieve them.
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Numbers-first
Every recommendation is grounded in your actual figures - hours saved, costs reduced, ROI calculated. No vague productivity claims.
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No jargon
Our clients are business owners and managers, not AI engineers. We translate everything into plain English and measure success in business outcomes.
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Built for the long game
We're not solving today's problem and disappearing. We're helping you build a business that's genuinely future-ready - systematically and sustainably.
Work With Us

Ready to find your
AI advantage?

Start with the calculator to get a sense of what's possible, or book a free 20-minute discovery call to talk through your specific situation.

Quigly AI · Contact

Let's talk about
your AI advantage.

Book a free 20-minute discovery call, ask a question, or start the conversation about an AI Opportunity Assessment for your business.

Book a Discovery Call

Contact Details

We're based in Melbourne and deliver nationally - by Zoom, phone, or in-person across Australia.

✉️
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Location
Melbourne VIC
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Response Time
Within 24 hours
Mon-Fri, business hours AEST

Send us a message

We'll respond within 24 hours. No spam, no hard sell.

Quigly AI · Insights

Practical thinking on AI
for Australian business

No hype. No jargon. Just clear guidance on where AI creates real value for SMBs.

Latest post
Why hasn't AI cut my working hours?
Context Matters · Issue 04
AI users estimate it saves them one to two hours a week, yet their working hours haven't fallen. The fix is the step most owners skip: capturing how the work is done.
Mark Williams 28 October 2026 3 min read
Read the article →

More articles

Every Context Matters issue →
Is it safe for staff to use personal AI accounts for client work?
Context Matters · Issue 03
Most firms can't say which AI tools their people use for client work. Here is what goes wrong, and why the list has to come before the policy.
14 October 2026 · 3 min read →
Do I need to buy new AI tools for my business?
Context Matters · Issue 02
A practice came to me with a list of automations to build. Much of it was already inside software they pay for every month.
30 September 2026 · 2 min read →
Why does AI give me generic answers?
Context Matters · Issue 01
I asked my AI for a follow-up email. It came back mentioning a presentation I'd never told it about. That was context at work.
16 September 2026 · 3 min read →
Your AI Problem Is a Trust Problem
All Businesses
Fewer than half of Australian SMEs use AI. Of those staying out, 65% say they distrust its decision-making or want to keep humans in control. Cost and skills sit further down.
8 September 2026 · 5 min read →
What Accounting and Bookkeeping Firms Should Do Before 30 June
Accounting & Bookkeeping
EOFY makes existing problems visible in a way quieter periods don’t. That visibility is an opportunity - if you act on it.
11 May 2026 · 8 min read →
AI Adoption for Accounting and Bookkeeping: What’s Actually Working in 2026
Accounting & Bookkeeping
Most practice owners haven’t looked. Not properly. Not at their own workflows, their own bottlenecks, their own specific situation. That’s the gap.
28 April 2026 · 7 min read →
Which AI Future Is Your Business Preparing For?
All Businesses
Most conversations about AI in business are happening without a shared understanding of what AI might actually become.
27 April 2026 · 12 min read →

Is your business AI-powered - or AI-curious?

Most Australian businesses use AI to answer questions and draft documents - and stop there. This guide's AI Workforce Maturity Model™ maps ten levels: where your business sits today, what the next level looks like, and how to get there without disrupting the business you already run.

Quigly AI · Free Guide

The AI-Powered Business

A practical guide for Australian business owners - built around a simple question: how much meaningful work is your business prepared to delegate to AI?

Most Australian businesses are using AI to answer questions and draft documents - and stopping there. This guide introduces the AI Workforce Maturity Model™: ten levels that show where your business sits today, what the next level looks like, and how to get there without disrupting the business you already run.

  • The 10 levels of AI maturity - from asking questions to a near-autonomous organisation, with practical examples at every level
  • Why trust, not technology, decides how fast businesses progress - and what the Australian data says
  • The AI Pilot Lane: how to prove a better way of working alongside the one you have
  • Your first 90 days, mapped - understand the business, run one pilot, build capability
Where should we send it?

✓ Check your inbox - the link is on its way.

We'll email you a private link to the full interactive guide. No spam, unsubscribe anytime.

The ten levels of AI maturity - from asking questions to a near-autonomous organisation
Quigly AI · Free Guide · Accounting firm edition

The AI-Powered Business

A practical guide for the partners and leaders of Australian accounting firms - built around a simple question: how much meaningful work is your firm prepared to delegate to AI?

Most Australian accounting firms are using AI to answer questions and draft documents - and stopping there. This guide introduces the AI Workforce Maturity Model™: ten levels that show where your firm sits today, what the next level looks like, and how to get there without disrupting the firm you already run.

  • The 10 levels of AI maturity - from asking questions to a near-autonomous organisation, with practical examples at every level
  • Why trust, not technology, decides how fast businesses progress - and what the Australian data says
  • The AI Pilot Lane: how to prove a better way of working alongside the one you have
  • Worked examples at every level across tax, audit, advisory, bookkeeping and practice management
Where should we send it?

✓ Check your inbox - the link is on its way.

We’ll email you a private link to the full interactive guide. No spam, unsubscribe anytime.

The ten levels of AI maturity - from asking questions to a near-autonomous organisation
Quigly AI · Free Guide · Law firm edition

The AI-Powered Business

A practical guide for the partners and leaders of Australian law firms - built around a simple question: how much meaningful work is your firm prepared to delegate to AI?

Most Australian law firms are using AI to answer questions and draft documents - and stopping there. Partners are right to be cautious. Privilege, confidentiality and the duty of supervision set the bar. This guide shows how to move within it. This guide introduces the AI Workforce Maturity Model™: ten levels that show where your firm sits today, what the next level looks like, and how to get there without disrupting the firm you already run.

  • The 10 levels of AI maturity - from asking questions to a near-autonomous organisation, with practical examples at every level
  • Why trust, not technology, decides how fast firms progress - and what the Australian data says
  • The AI Pilot Lane: how to prove a better way of working alongside the one you have
  • Worked examples at every level across litigation and disputes, commercial and transactional work, advisory, and practice management
Where should we send it?

✓ Check your inbox - the link is on its way.

We’ll email you a private link to the full interactive guide. No spam, unsubscribe anytime.

The ten levels of AI maturity - from asking questions to a near-autonomous organisation
Quigly AI · Free Template

Which AI tools is your business actually using?

A one-page request to send to your IT team or provider. It asks for a short report on which AI tools are in use across the business, so leadership knows what's actually in use before any decisions are made.

48% of Australian employees who use AI at work admit to using it in ways that contravene company policy, including uploading sensitive company information to free public tools. Most businesses don't know their own number.

KPMG and the University of Melbourne, Trust, attitudes and use of AI: A global study 2025 (Australian findings)

Where should we send it?

✓ Check your inbox - the link is on its way.

We'll email you a link to the one-page PDF, ready to forward to your IT team or provider. No spam, unsubscribe anytime.

What the report covers
  • AI services accessed in the last 30 days - ChatGPT, Claude, Gemini, Perplexity, Copilot on the web, meeting transcription tools, writing assistants and AI browser extensions - grouped by team or role, not by named individual
  • Copilot and Gemini licences and usage - which licences the business holds, who has them by role, and how many people are active
  • Sharing settings - SharePoint, Teams, OneDrive or Google Drive locations open to the whole organisation, which Copilot and Gemini can surface
  • Current controls - whether AI sites are blocked, allowed or monitored, and whether the business could restrict specific services if it chose to

No new tools need to be installed. Your IT team or provider uses the reporting they already have: firewall or web filter logs, DNS logs, endpoint management, or the Microsoft 365 or Google Workspace admin consoles. A spreadsheet or one-page summary back within 10 business days is all it takes.

The aim is to understand how the business works and where staff need training and support. Once the report is back, Quigly AI will walk you through it in a short call: what the numbers mean, and what to put in place first.

AI tool usage report - a one-page request for your IT team or provider
Case study · Aspire Planning

The first fix was software they already owned.

A five-person advice practice asked about AI. The assessment found six Quick Wins, and the biggest one costs nothing in new licences.

5-person practiceAFSL authorised representativeAI Opportunity Assessment, Oct 2026
~49 hrsa week back across the team†
~$147ka year, net of tool costs†
~3 wksto pay back the upfront costs†
6Quick Wins, the biggest needing no new software

† Projected by the AI Opportunity Assessment. Not yet measured. Results follow the six-week trial.

How we worked
1Tech stack questionnaire
2Four discovery sessions with the team
3Licensee rules mapped first
4Prioritised, costed roadmap
The challenge

Success had outgrown the system.

After each client meeting, Tim knew exactly what came next. Getting it to the team took longer. Tasks were allocated by hand, sometimes weeks later, and nobody could see where each client was up to.

"The bottleneck in this business occurs with me."

Tim Henry, adviser, Aspire Planning
What we recommended

Six Quick Wins. The detail stays with the client.

Fix the workflow they already own No new software

Tasks allocated on meeting day, tested in a six-week trial.

Capture actions while they're fresh

Next steps recorded straight after each meeting.

Take the chase out of renewals

Renewals and missed payments followed up automatically.

Less typing for the team

Dictation for routine admin.

Training that doesn't rely on one person

Recorded procedures for onboarding new staff.

AI skills inside their own walls

A team program within their own Microsoft 365.

Built to the licensee's rules. Client data stays in Australia, and every recommendation is designed to meet licensee requirements.

"It was just a good session overall for us to think about many aspects of our processes."

Tim Henry, Aspire Planning, on Quigly AI's assessment process

Start with an AI Opportunity Assessment

If your practice's growth is outpacing its systems, that's where we'd look first.

Book a 20-minute discovery call

1300 701 770 · team@quigly.com.au